YOUR PRIVACY, OUR PRIORITY

Privacy Policy

GenVoxx provides software development, AI automation, digital marketing, UI/UX design, and business strategy services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our products, or engage our services (collectively, the "Services").

By using our Services, you agree to the practices described in this Privacy Policy and Terms and Conditions. If you do not agree, please do not use our Services.

last_updated Last updated: June 02, 2026

JUMP TO SECTION

  1. 1. Information We Collect
  2. 2. How We Use Your Information
  3. 3. How We Share Your Information
  4. 4. Cookies & Tracking Technologies
  5. 5. Data Security
  6. 6. Data Retention
  7. 7. Your Rights & Choices
  8. 8. International Data Transfers
  9. 9. Children's Privacy
  10. 10. Third-Party Links
  11. 11. Contact Us
  12. 12. Changes to This Policy

1. Information We Collect

1.1 Information you provide to us

  • Contact details (name, email address, phone number, company name) submitted through forms, such as our "Start Your Project" or "Contact Us" forms
  • Project details and requirements shared during consultations or onboarding
  • Payment and billing information, processed via our third-party payment providers
  • Communications you send us, including emails, support tickets, and chat messages

1.2 Information collected automatically

  • Device and browser information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, referring URLs, clicks)
  • Cookies and similar tracking technologies (see Section 4)

1.3 Information from third parties

  • Data from integrated platforms (e.g., analytics tools, CRM, advertising platforms) when you interact with our marketing campaigns
  • Publicly available business information when evaluating prospective clients or partners

2. How We Use Your Information

We use the information we collect to:

  • Deliver, operate, and improve our Services
  • Respond to inquiries, quotes, and support requests
  • Build, test, and deploy software, automation, and marketing solutions for clients
  • Send project updates, invoices, and administrative communications
  • Send marketing communications, where permitted, and you may opt out at any time
  • Monitor and analyze usage trends to improve our website and offerings
  • Detect, prevent, and address fraud, security, or technical issues
  • Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share information with:

  • Service providers who support our operations (hosting, analytics, email delivery, payment processing, customer support tools), bound by confidentiality obligations
  • Business partners involved in delivering a joint project, with your knowledge
  • Legal and regulatory authorities, when required by law, court order, or to protect our rights, property, or safety
  • Successors, in the event of a merger, acquisition, or sale of assets, subject to standard confidentiality protections

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Keep our website functional and secure
  • Remember preferences and improve user experience
  • Understand how visitors use our site through analytics
  • Support advertising and retargeting campaigns, where applicable

You can control cookies through your browser settings. Disabling cookies may affect certain features of our website.

5. Data Security

We implement reasonable technical and organizational measures — including encryption in transit, access controls, and regular security reviews — to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

7. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access, correct, or update your personal information
  • Request deletion of your personal information
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent
  • Request a copy of your data in a portable format
  • Opt out of marketing communications at any time via the unsubscribe link in our emails

8. International Data Transfers

If you access our Services from outside the country where our servers are located, your information may be transferred to, stored, and processed in a different jurisdiction. We take steps to ensure appropriate safeguards are in place for such transfers, in line with applicable law.

9. Children's Privacy

Our Services are intended for businesses and individuals over the age of 18. We do not knowingly collect personal information from children. If we learn we have inadvertently collected such information, we will take steps to delete it promptly.

10. Third-Party Links

Our website and communications may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their policies separately.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Address:

Pune, Maharashtra, India

Email Us:

hello@genvoxx.com

Call Us:

+916203559467

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this page periodically.