AI & Automation
AI Agents & Intelligent Systems
Business Automation Systems
AI + Marketing Integration
Design
UI/UX Design
Terms and Conditions
These Terms and Conditions ("Terms") govern your access to and use of the website, products, and services (collectively, the "Services") provided by GenVoxx ("GenVoxx," "we," "us," or "our"). By accessing our website, engaging our services, or signing a proposal or statement of work with us, you agree to be bound by these Terms. If you do not agree, please do not use our Services..
By using our Services, you agree to the practices described in this Privacy Policy and Terms and Conditions. If you do not agree, please do not use our Services.
Last updated:
June 02, 2026
JUMP TO SECTION
- 1. Who We Are
- 2. Eligibility
- 3. Scope of Services
- 4. Client Responsibilities
- 5. Fees and Payment
- 6. Intellectual Property
- 7. Confidentiality
- 8. Third-Party Services and Tools
- 9. Warranties and Disclaimers
- 10. Limitation of Liability
- 11. Indemnification
- 12. Termination
- 13. Changes to the Services or tc-
- 14. Governing Law and Dispute Resolution
- 15. General Provisions
- 16. Contact Us
1. Who We Are
GenVoxx provides software development, AI agents and automation, business automation, digital marketing and SEO, UI/UX design, and related maintenance, support, and consulting services to businesses ("Client," "you," or "your").
2. Eligibility
Our Services are intended for businesses and individuals aged 18 or older acting in a professional or business capacity. By using our Services, you represent that you have the authority to bind your organization to these Terms.
3. Scope of Services
The specific services we provide to you — including deliverables, timelines, fees, and milestones — will be described in a separate proposal, quote, or Statement of Work ("SOW") agreed upon by both parties. In the event of a conflict between these Terms and a signed SOW, the SOW will govern for that specific engagement.
We reserve the right to modify, suspend, or discontinue any part of our Services at any time, with reasonable notice where practical.
4. Client Responsibilities
To help us deliver your project successfully, you agree to:
- Provide timely, accurate, and complete information, content, and access needed for the project
- Designate a point of contact authorized to make decisions and approve deliverables
- Review and provide feedback on deliverables within agreed timeframes
- Ensure you have the rights to any content, data, trademarks, or materials you provide to us
- Make payments according to the agreed schedule
Delays in providing required information or approvals may result in corresponding delays to project timelines, for which GenVoxx is not responsible.
5. Fees and Payment
- Fees for our Services will be outlined in your proposal, quote, or SOW.
- Unless otherwise agreed, invoices are due within the timeframe specified on the invoice (e.g., net 15 or net 30 days).
- Late payments may be subject to a late fee and/or suspension of ongoing work until payment is received.
- Any third-party costs (e.g., software licenses, hosting, advertising spend, API usage) are billed separately unless otherwise stated and are the Client's responsibility.
- All fees are exclusive of applicable taxes, which will be added where required by law.
6. Intellectual Property
- Pre-existing IP: Each party retains ownership of any intellectual property it owned prior to the engagement (e.g., GenVoxx' proprietary frameworks, internal tools, templates, and methodologies).
- Client deliverables: Upon full and final payment, GenVoxx assigns to the Client all rights, title, and interest in the final deliverables created specifically for the Client under the applicable SOW, excluding any pre-existing IP, open-source components, or third-party tools incorporated into the work, which remain subject to their own licenses.
- License to reusable components: GenVoxx retains the right to reuse general know-how, non-client-specific code libraries, and reusable components developed during the engagement for other projects, provided no confidential Client information is disclosed.
- Portfolio rights: Unless otherwise agreed in writing, GenVoxx may reference completed projects (name, logo, and a general description of work performed) in its portfolio, case studies, and marketing materials.
7. Confidentiality
Both parties agree to keep confidential any non-public business, technical, or financial information disclosed during the engagement, and to use such information only for the purposes of the project. This obligation survives termination of the engagement and continues for a reasonable period thereafter, except where disclosure is required by law.
8. Third-Party Services and Tools
Our Services may involve the use of third-party software, APIs, hosting providers, AI models, or platforms (e.g., cloud hosting, payment gateways, marketing platforms). GenVoxx is not responsible for the availability, performance, security, or policies of third-party services, and your use of them may be subject to separate terms set by those providers.
9. Warranties and Disclaimers
GenVoxx will perform the Services in a professional and workmanlike manner consistent with industry standards. Except as expressly stated in a signed SOW, our Services are provided "as is" and "as available," without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not guarantee specific business outcomes (e.g., exact revenue growth, search rankings, or conversion rates), as these depend on factors outside our control, including market conditions and third-party platform changes.
10. Limitation of Liability
To the maximum extent permitted by law, GenVoxx and its team shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunities, arising out of or related to these Terms or the Services, even if advised of the possibility of such damages.
Our total aggregate liability arising from any engagement shall not exceed the total fees paid by the Client to GenVoxx for the specific Services giving rise to the claim in the three (3) months preceding the event.
11. Indemnification
You agree to indemnify and hold GenVoxx harmless from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from: (a) your breach of these Terms; (b) content, data, or materials you provided that infringe third-party rights; or (c) your misuse of the Services or deliverables.
12. Termination
- Either party may terminate an engagement in accordance with the notice period specified in the applicable SOW.
- GenVoxx may suspend or terminate Services immediately in cases of non-payment, breach of these Terms, or suspected fraudulent or unlawful activity.
- Upon termination, the Client shall pay for all Services performed and expenses incurred up to the termination date.
- Sections relating to Intellectual Property, Confidentiality, Limitation of Liability, and Indemnification survive termination.
13. Changes to the Services or Terms
We may update these Terms from time to time to reflect changes in our practices, offerings, or legal requirements. We will post the updated Terms on this page with a revised "Last updated" date. Continued use of our Services after changes are posted constitutes acceptance of the updated Terms.
14. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction, e.g., India], without regard to conflict-of-law principles. Any disputes arising under these Terms shall first be addressed through good-faith negotiation, and if unresolved, shall be subject to the exclusive jurisdiction of the courts of [City, Jurisdiction].
15. General Provisions
- Entire Agreement: These Terms, together with any signed SOW, constitute the entire agreement between the parties regarding the Services.
- Severability: If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect
- No Waiver: Failure to enforce any provision of these Terms does not constitute a waiver of that provision.
- Assignment: You may not assign or transfer your rights under these Terms without our prior written consent. GenVoxx may assign these Terms in connection with a merger, acquisition, or sale of assets.
- Independent Contractors: GenVoxx and the Client are independent contractors. Nothing in these Terms creates a partnership, joint venture, or employment relationship.